Martinswood Management Company have, for many years, retained the services of Hendales Property Management Ltd to look after the day to day maintenance on and around the estate.
From the 1st October 2024 Hendales will be stepping away from providing management services. With their help Martinswood Management will be appointing Rushbrook & Rathbone Limited who are also based in Hitchin.
We have been provided with a Manager, Theresa Anderson, who will look after general site maintenance issues to do with the communal areas of the estate and flats. They will also undertake the management of larger projects, like resurfacing the roadways and replacing the flats atrium skylights.
In due course Leaseholders and House owners will be provided with access to Rushbrook & Rathbone’s customer portal called “MyBlockman”. User account / access details to be supplied soon.
In the event of emergency issues like problems with the estate lighting, water leaks in the roofs of the flats then Rushbrook & Rathbone should be notified by the Leaseholder of the flat.
Please note: If you are a tenant in a flat or house your first point of contact, for any issues with your flat, should be either your Landlord/Landlady or any Agent or Agency acting on your Landlord’s or Landlady’s behalf. Tenants should not contact Rushbrook & Rathbone directly.
For a bit more information regarding specific areas of the estate please refer to the following:
Rushbrook & Rathbone’s Contact details are:
Managing Agent: Theresa Anderson
Rushbrook & Rathbone Ltd
Portmill House
Portmill Lane
Hitchin
Hertfordshire
SG5 1DJ
Telephone: 01462 420201
email: enquiries@rushbrookrathbone.co.uk