If you are a tenant of a flat then your primary point of contact for any issues with your flat or the estate is your Landlord, Landlady or their appointed agent. Please report any issues to them and they will raise them with Martinswood Management or their Agents Rushbrook & Rathbone who will investigate and address the problem. If your Landlord, Landlday or their Agent need the contact details they can be found on the Maintenance Page .